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HomeKnowledge BaseHosted ServicesHosted ExchangeAdding new Exchange account to Outlook
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Article ID50
Created On6/21/2010
Modified6/25/2010
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Adding new Exchange account to Outlook
  1. Click on the Windows Logo (bottom left of the screen) and then Control Panel.
  2. Change the view from Category to Large Icons and click on Mail.
  3. Click on Email Accounts.
  4. Under the Email tab click New
  5. Tick the box beside Manually configure server settings or additional server types and click Next.
  6. Select Microsoft Exchange and click Next
  7. Enter the location of your Exchange server and then the email address of the user. Then click on More Settings.
  8. You may receive the following error:
    The action could not be completed. The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action.
    Click OK followed by Cancel. You will see the more settings dialog box then.
  9. Under the Connection tab ensure that Connect to Microsoft Exchange using HTTP is ticked and the click on Exchange Proxy Settings.
  10. Enter the URL for your proxy server and ensure that you only connect to proxy servers with the principal name in their certificate (in the example msstd:*.lushsoft.com). Also ensure that both fast and slow networks use HTTP first and that Basic Authentication is selected. Click OK.
  11. Click OK again and you will now be returned to the original screenshot above. Click on Check Names.
  12. You will be asked for a username and password. The username is that detailed at the bottom of your user account in DotNetPanel. If you do not have access to this speak to your system administrator who will be able to provide this information for you. The password is your usual login password.
  13. Your email address will change to the account name. Click Next and then Finish.
  14. Now you can open Outlook. You will be prompted, again, for the username and password (again, the username is as detailed in DotNetPanel above) - this prompting happens everything you open Outlook (except in Outlook 2010 where you are given the option for Outlook to remember your password).
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